What this site collects, in plain English.
Short version: the contact form and the chat assistant, and nothing else that identifies you.
If you use the contact form
Filling in the form on the Contact page sends your name, email address and message straight to Ahmed's inbox by email. That's the only thing it's used for — replying to you. It isn't stored in a database, added to a mailing list, or shared with anyone else. It's kept for as long as normal email correspondence is kept — the same as any other email you'd send.
If you book a consultation call
The "book a free consultation" link takes you to Google Calendar's own booking page to pick a time. That part happens on Google's site, under Google's own privacy policy — this site doesn't see or store anything from that step.
If you use the chat assistant
The chat button in the corner of the main pages talks to a small AI assistant that only answers questions about AYD. When you send a message, it's processed by Anthropic (the AI provider behind the assistant) to generate the reply — Anthropic doesn't use these messages to train its AI models. Each message is also logged on this site's own server, together with your IP address and a timestamp, so conversations can be reviewed for quality and misuse; when you start a chat, Ahmed gets a one-off email with your first message and IP for the same reason. These logs are kept only as long as they're useful for that review and aren't shared with anyone else or used for marketing. Nothing is stored in your browser — the conversation disappears from your screen shortly after each message and completely when you leave the page. Please don't type personal or sensitive details into the chat; for anything like that, use the contact form instead.
Analytics
This site uses Cloudflare Web Analytics to count how many people visit and which pages they look at. It's designed specifically not to identify individual visitors — it doesn't use cookies, doesn't track you across visits or other websites, and doesn't collect anything personal. It just produces an anonymous, aggregate visitor count.
Cookies
This site doesn't set any tracking or advertising cookies. Nothing here requires a cookie consent banner, because nothing here tracks you.
Your rights
If you've contacted us and want to know what was kept, have it corrected, or have it deleted, just email ahmed@aydservices.co.uk and it'll be sorted directly.
Last updated: July 2026.